Privacy Policy

Effective Date: March 22, 2025 · Muse Pilates LLC · Covington, WA 98042

1. Introduction

Muse Pilates LLC, doing business as Muse Pilates Wellness Studio ("Studio," "we," "us," or "our"), is committed to protecting the privacy and personal information of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, enroll in classes, use our open free weight room, or purchase retail products.

Our studio offers the following services: Hot Yoga, Hot Mat Pilates, Barre, Reformer Pilates, and an Open Free Weight Room. By using any of these services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following categories of personal information:

Contact Information: Name, email address, phone number, and mailing address collected when you register for classes, purchase a membership or class pack, or communicate with us.
Payment Information: Credit/debit card numbers, billing address, and transaction history. Payment data is processed through secure third-party payment processors and is not stored on our servers.
Health & Wellness Information: Information you voluntarily provide on health intake or screening forms, including injuries, medical conditions, heat sensitivities, cardiovascular concerns, or physical limitations relevant to safe participation in hot yoga, hot mat Pilates, barre, reformer Pilates, or free weight training.
Class & Purchase Records: Records of classes attended, memberships, class packs, retail purchases, equipment usage, and instructor notes relevant to your progress.
Communications: Emails, messages, or other correspondence you send to us.

3. How We Use Your Information

We use collected information for the following purposes:

To provide, manage, and improve our in-studio services including hot yoga, hot mat Pilates, barre, reformer Pilates, open free weight room access, and retail sales.
To process payments and maintain accurate billing and transaction records.
To schedule classes, manage reservations, and send booking confirmations and reminders.
To tailor instruction to your health needs, heat tolerance, physical limitations, and fitness goals across all service offerings.
To screen for contraindications specific to heated environments (hot yoga, hot mat Pilates) and equipment-based classes (reformer Pilates, free weights).
To send promotional emails, newsletters, or special offers (you may opt out at any time).
To comply with applicable legal obligations under Washington State and federal law.
To protect the safety and security of our clients and staff.

4. How We Share Your Information

Muse Pilates LLC does not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software, email marketing platforms) under strict confidentiality obligations.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Emergency Situations: Where disclosure is necessary to protect your vital interests or those of another person, particularly relevant given the physical nature of our services.
With Your Consent: For any other purpose with your explicit prior consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations under Washington State law. Health intake and screening forms are retained for a minimum of three (3) years. Payment records are retained for seven (7) years for tax and accounting purposes. Class attendance records are retained for two (2) years.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure. Please contact us promptly if you suspect any unauthorized use of your information.

7. Your Rights (Washington State) As a Washington State resident, you have the right to:

Know what personal information we collect and how it is used.
Request correction of inaccurate personal information.
Request deletion of your personal information, subject to legal retention requirements.
Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email.

To exercise any of these rights, please contact us using the information in Section 10.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Minors between ages 13-17 must have a parent or legal guardian complete a waiver and consent form prior to participation in any Studio service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy in our studio and on any applicable digital platforms with the updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Muse Pilates LLC · dba Muse Pilates Wellness Studio
Covington, WA 98042
Email: [insert studio email]
Phone: [insert studio phone]